VARILIGHT Technical Support

VARILIGHT Touch or Remote Control Dimmers

My Touch or Remote Control Dimmer won't turn off

1. If this is a new installation then this problem is usually caused by incorrect wiring.

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Please consult a qualified electrician and ask them to check that the dimmer is not switching neutral. There must be a true live connected to the "Live" terminal.

2. If the dimmer has been working correctly then this fault has probably been caused by a component failure and the unit will need to be replaced.