VARILIGHT Technical Support

VARILIGHT Touch or Remote Control Dimmers

I am having problems using my Remote Control Handset

Your VARILIGHT Remote Control Dimmer is compatible with most other infra-red handsets.

1. Try replacing the batteries in the handset.

2. Try re-programming the dimmer.

If you have lost your instruction leaflet please click here.

In particular, it is essential that you "confirm" your choice in the programming procedure:-

To confirm your choice, press and hold down the same button again, releasing after holding the button down again for at least 2 seconds.
If the programming has been successful, the light(s) will turn on and turn off. The lights then step up and down once to confirm.

If the problem persists, try a different button, a different remote control unit or purchase the dedicated VARILIGHT controller.

3. If the dimmer is being used with certain brands of transformer (used with low voltage lighting) can prevent programming. For best performance of any Varilight dimmer with low voltage lighting, choose Varilight transformers.