VARILIGHT Technical Support

Decorative Wiring Accessories

I have screwless accessories but the faceplates are not secure

This problem can occur if the fixing screws are over-tightened when installing the base unit to the wall. Loosen your fixing screws and try again.

Please ensure that screws are tightened just enough to hold the unit in place and no more. Over-tightening can distort the base unit and prevent the clips from engaging correctly with the faceplate. We suggest locating the unit by pushing flush with gentle hand pressure and then tightening the screws gently.

You may require replacement components if you think you have permanently distorted your base unit by over-tightening. In this case please request more help below.